TERMS & CONDITIONS
Terms and Conditions
Welcome to the official website of ONETASTE.
Please read the following terms and conditions carefully before using this website or shopping on this website. When you use this website, it means that you have read, understood and agreed to be bound by the following terms:
Shopping Process
Customers can browse products on the website and add them to their shopping cart.
After confirming the contents of the shopping cart, follow the checkout instructions to fill in the delivery information and select a payment method to place your order.
After we receive your order and payment confirmation, we will send you an order confirmation notification via email and start processing your order.
Once your order is processed, you will receive a shipping notification and tracking information.
Payment Methods
Bank transfers between China and Macau
Faster Payment System (FPS)
PayMe
Credit card (Visa, MasterCard, etc.)
All prices are in Hong Kong Dollars (HKD). Payment will be settled in one lump sum at checkout.
If paying by e-wallet or bank transfer, please follow the instructions on the checkout page. Your order will be processed immediately after your payment is completed.
Product Usage and Purchase Statement
The products and services offered on this website are intended to enhance personal well-being and are not intended to provide professional medical advice or treatment. Please use according to the product instructions. Aromatherapy products that involve open flames (such as incense sticks and sage) must be handled carefully and kept away from flammable materials. We are not responsible for any losses or injuries caused by misuse or failure to use the products as directed. If you have any health concerns, we recommend consulting a healthcare professional before use. If you have a history of allergies to any ingredient, please smell or test on a small area of your skin first. We do not guarantee the effectiveness of our products.
User behavior constraints
Users must act legally on this website and must not engage in any activity that disrupts, intrudes upon, or interferes with the normal operation of the website, including but not limited to maliciously entering false orders, posting illegal or inappropriate content, or attempting to access the website's backend systems without authorization. Users must provide accurate personal and shipping information. This website is not responsible for any order delays or losses caused by providing incorrect information. We reserve the right to refuse service, cancel orders, or freeze accounts if we detect suspicious or fraudulent activity.
Intellectual Property and Content Use
All content on this website, including but not limited to the "ONETASTE" trademark, website logo, text descriptions, images, videos, and layout, is owned by the Company or its respective owners and protected by intellectual property laws. Users may not reproduce, modify, distribute, publish, or commercially exploit any content on this website in any form without the written permission of the Company. You may download or print content from this website for personal, non-commercial use only, provided that you retain all copyright and other proprietary notices. Please credit the source for non-commercial use of content from this website. For commercial use, please contact us in advance for authorization.